We provide boarding and departure assistance with wheelchairs to guests with mobility disabilities. We also provide assistance to guests who are blind. Request assistance once you arrive at the pier or contact us prior to your cruise so we may prioritise your assistance. During peak times, there may be a wait for assistance. Our crew members are not permitted to lift our guests.

Guests with mobility disabilities are offered quicker processing at the pier. If boarding has not begun, we will offer priority boarding.

If requested in advance, we can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to guests who have purchased transfers. Please note that accessible transportation may be limited or not available outside the United States.

We provide complimentary wheelchairs for getting on and off the ship. If you require a wheelchair or scooter during the cruise, you can bring your own or rent one from a company that provides rentals for cruises.

You may bring and use wheelchairs, mobility scooters, walkers, canes and other assistive devices on board our ships. Due to safety reasons, Segways® may not be used on board.

We don’t require proof of disability such as medical certificates or disability placards. However, during the booking process, we will ask guests to attest to their need for the accessible stateroom.

We do not require guests with disabilities to travel with another person as a condition for traveling on our ships. However, our personnel are not required to perform personal tasks (e.g. assisting with eating, dressing, toileting or lifting) ,guests requiring assistance with these functions should consider these needs when making a booking. If there is a question about the guest’s fitness to travel without personal assistance, this must be discussed with our Access Department.

Yes, we accept service dogs. A service dog is defined as “any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability.” Service dogs are not considered pets

Please be advised that Celebrity Cruises makes every effort to accommodate guest’s dietary requirements∘ wherever possible. Please see the full guide for more information. 

For the comfort and enjoyment of our guests, our Celebrity ships are non-smoking. Hookahs and other types of water pipes are prohibited from use under this non-smoking designation.

Smoking is not permitted inside any stateroom or on any stateroom balcony. This applies to all stateroom categories onboard. Smoking is also not permitted in any dining venue, theatre, bar, lounge, hallway, or elevator; on the jogging track; or in most other indoor areas. Furthermore, smoking is not allowed in certain outdoor spaces, including restricted areas, food venues, and kids play areas and pools. If a guest is in violation of this “No Smoking” policy, a cleaning fee will be applied to their onboard account.

Because we recognise that some guests do smoke, we have designated smoking areas on the ship. These smoking areas are identified by signage, and ashtrays are provided in these locations for smoking use. Guests may inquire about the location of the ship’s designated smoking areas at the Guest Relations Desk.

In casinos on itineraries where smoking is allowed, there will be visible signage designating the areas for both smoking and non-smoking guests.

Cigar and pipe tobacco is limited to designated outdoor areas and cigar bars (if the ship has one). Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Cigarettes, cigars, and pipe tobacco must be properly disposed of and never thrown overboard.

Guests must be at least 18 years of age to purchase, possess, or use tobacco onboard. 

Lighting

We’re replacing higher wattage halogen and incandescent light bulbs with longer lasting fluorescent and Light Emitting Diode (LED) lights throughout our fleet. Fluorescent and LED bulbs∘ require 80% less energy, generate 50% less heat, reduce energy consumption, last much longer and contribute to more efficient air conditioning due to the cooler bulbs.

Propulsion and Hull Design

A new approach to hull design and propulsion systems, resulted in significant energy savings. Ships equipped with Common Rail Diesel Engines reduce energy consumption and NOX emissions at all engine loads.

Heating, Ventilation, and AC

Our ships are equipped with the latest and most efficient air-conditioning equipment commercially available. Coupled with improvements in system design and automation.

Operation Conservation Measures

Our environmental policies guide both our shipboard and shoreside employees in beneficial environmental practices. Our crewmembers are an integral part of our energy-conservation efforts. Staff and guests are advised to turn off lights, water and appliances when not needed, adjust temperature thermostats to comfortable levels when no one is present and using towels and bed linens more than once before laundering.

Fresh Water Consumption

We ask our crewmembers and guests to help us conserve water whenever possible. To help reduce the energy needed to produce fresh water, we have installed water-reduction technology and appliances throughout our fleet to reduce the use of water-producing equipment that consumes fuel or electricity. These features include sink aerators, showerheads, reduced-flow dishwashers and low-consumption laundry equipment.

Advanced Wastewater Purification

We Installed Advanced Wastewater Purification (AWP) systems throughout the fleet. These technologically advanced systems clean the wastewater generated onboard our ships to create clean water that exceeds ship∘ wastewater discharge standards throughout the world.

Renewable Energy Sources

Our ships are equipped with solar power technology. The panels and the clean power they produce can help reduce the consumption of energy derived from fossil fuels. 500m2 of solar panels produce enough electricity to power a ship's guest elevators or approximately 7,000 LED lights.

High-Efficiency Appliances

Energy-Efficient Windows

Across the fleet we have applied window films that are specially glazed to prevent solar heat from penetrating, thereby reducing the amount of air conditioning∘ needed to cool the ship, thereby saving energy.

Hull Coatings

We apply new silicone paints on the hull, which are innovative and environmentally safe coatings that increase the smoothness of our ships' hull. By creating a smoother hull, we can reduce the amount of energy needed to travel through water.

• Private restaurant—Luminae (at The Retreat)
• Exclusive lounge—The Retreat Lounge (or Michael’s Club, on non-revolutionised
• ships)
• Exclusive sundeck—The Retreat Sundeck (on Edge Series and revolutionised
• ships)
• Exclusive pool—The Retreat Pool (on Edge Series ships only)
• Suite accommodations—The Retreat includes all suites
• Dedicated butler service
• Luxury amenities

All Included℠:

• Premium drinks
• Streaming Wi-Fi (first two guests in a suite)
• Tips
• Onboard credit
• Shore excursion credit

Formal Night gets a modern reboot. Say goodbye to Formal Night, and hello to Evening Chic. It’s your time to shine—your way. Get glamorous. Get chic. Be sophisticated. Now, on up to two nights on every cruise, Evening Chic activities have been introduced, and Evening Chic attire has replaced Formal attire. While dressier than Smart Casual, Evening Chic is intended to be less dressy than Formal attire.

Women should feel comfortable wearing:

• A cocktail dress
• Skirt, pants or designer jeans with an elegant top

Men should feel comfortable wearing:

• Pants or designer jeans with a dress shirt, button-down shirt or sweater
• Optional sport coat or blazer

Evening Chic means that you can get glamorous and be sophisticated in your own way. If you would like to still wear a tuxedo or formal gown on Evening Chic nights, you absolutely should.

All cruises that are 7 nights or longer will feature two Evening Chic nights. Any cruise 6-nights or shorter will feature one Evening Chic night. All other nights of the cruise will feature Smart Casual attire. Celebrity Xpedition will continue to feature casual attire for the entire cruise.

Smart Casual attire can be enjoyed every other night of your cruise.

Women should feel comfortable wearing:

• Skirt, pants or jeans with a casual top

Men should feel comfortable wearing:

• Pants or jeans with a short sleeve sport shirt.

Note: T-shirts, swimsuits, robes, bare feet, tank tops, baseball caps and pool wear are not allowed in the main restaurant or specialty restaurant at any time. Shorts and flip-flops are not allowed in the evening hours. The dress code will be enforced at all restaurants. And guests are asked to follow the Smart Casual or Evening Chic dress code in the Celebrity Theatre for all evening performances. The daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening.

Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet, with the exception of our Galapagos based ships.

Choose from Basic Wi-Fi or Premium Wi-Fi packages to suit your needs.

Basic Wi-Fi Package

With Basic Wi-Fi, you can surf the web, send emails, and text family and friends via select messaging apps. It’s a great value option for staying connected while you’re on vacation, but please note that you won’t be able to email large files, share photos or videos, use streaming apps, access social media, or make video calls.

Premium Wi-Fi Package

Premium Wi-Fi puts our best internet at your fingertips throughout your vacation. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your heart’s content. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favourite streaming apps.   

Infants must be at least 6 months old as of the first day of the cruise/Cruisetour. On some cruises/Cruisetours, infants must be 12 months old.

Celebrity Cruises® guests are expected to be responsible for their actions at all times, including during transfers to and from ships, inside terminals, while onboard, at our ports of call, during shore excursions and at our private destinations. Consuming alcohol to excess impairs one's judgment and reduces one's ability to recognise and avoid potentially dangerous situations. Guests who choose to consume alcohol must do so responsibly. The ship's staff may refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly, including those who have purchased an all-inclusive beverage package. Ship's personnel may request verification of a guest's age to verify they are of age to consume alcohol pursuant to this policy. Any guest that violates this alcohol policy will be considered for disciplinary action pursuant to the "Consequences Section" of this Guest Conduct Policy, and may lose their privileges to use areas or facilities of the ship.

Guests are not permitted to bring alcoholic beverages onboard; with the exception of embarkation day when each guests are permitted to bring onboard with them up to two (2) bottles of wine (which are subject to a corkage fee) per guest. A corkage fee does not apply to guests with the Classic Beverage Package or Premium Beverage Package. Security may inspect containers (including water bottles, soda bottles, mouthwash, canteens, etc.) at any time and will dispose of alcohol concealed in such containers. Alcoholic beverages that are purchased from onboard shops or in ports of call (which must be presented to security upon re-boarding), will be secured by ship's personnel. Alcohol secured by ship's personnel will be returned to guests just prior to the conclusion of their cruise vacation. Guests who are under the permitted drinking age will not have alcohol returned to them.

The minimum drinking age for all alcoholic beverages on Celebrity Cruises® ships sailing from North America is 21. The minimum drinking age for all alcoholic beverages on Celebrity Cruises® ships sailing from South America, Europe, Asia, Australia and New Zealand is 18. Guests may contact Guest Relations or refer to Celebrity Today for specific minimum drinking age information on their cruise vacation.

For purposes of complying with the minimum drinking age requirements, a guest's age is established upon boarding at the beginning of the cruise vacation. If a guest celebrates their birthday during the cruise vacation, and thereby becomes of age to consume alcohol, the guest may thereafter ask the Guest Relations Manager to modify ship's records to permit their consumption of alcohol during the remainder of the vacation. The guest will be required to appear at Guest Relations to present a valid government-issued form of identification to permit verification of their age.

No guest under age 18 may possess or consume alcohol at any time while onboard. No guest under age 21 may possess or consume alcohol at our private destinations. Any guest who goes ashore and consumes alcohol (whether under the supervision of a parent/guardian or not, is responsible for ensuring they consume responsibly and retain their ability to recognise and avoid potentially dangerous situations when they return to the ship. Parents/guardians are reminded they are responsible for the actions of their child/young adult at all times while on a Celebrity Cruises® cruise vacation.

Guests who violate any alcohol policy, including but not limited to underage drinking; providing alcohol to minors or young adults; possessing, concealing or attempting to conceal alcoholic items in their luggage, when boarding or while onboard; engaging in alcohol drinking games; or failing to consume alcohol responsibly, will be considered for discipline under the provisions of this policy.

Our extensive attention to detail creates a vacation experience that knows no boundaries. Every effort is taken to deliver easy ship access and an unrivalled cruise vacation to all of our guests. Your search for special needs cruise ships ends here.

Access Department Information

We want everyone to have a trip of a lifetime. That is why we always go the extra mile to ensure our ships are optimised for passengers with specific accessibility needs. You will find all of our public doors are accessible to wheelchairs, and we have designed wheelchair accessible staterooms that have been adapted with special features. We have also included signage in Braille throughout our ships.

Special services contact details

Phone: (0)1932 834194

Email: specialistservicesuk@celebritycruises.com

To arrange accessibility services before your cruise, simply complete our Celebrity Cruises Guest Special Needs Form or contact our Special Services team using the details above to let us know your needs. 

At Celebrity Cruises®, we believe choice matters. That’s why we’ve pre-packaged our most popular amenities—drinks, Wi-Fi, and tips—so you can now choose the most convenient way to get the best value from your cruise. It’s that simple. One price. All Included.

Drinks

Choose from an incredible array of beers, spirits, cocktails, liqueurs, frozen drinks, wines by the glass, sodas, juices, specialty coffees and bottled water from our Classic Drinks Package.

Wi-Fi

We know staying in touch is important, so we’ve included Basic Wi-Fi access for all guests. Browse the web, check email, and text using messaging apps.

Tips

We’ve got you covered. Just sit back and relax while we make your vacation as memorable as possible.

Terms & Conditions

*Prices are per person, cruise and All Included amenities only, for stateroom

*Cruise-Only Rates: Gratuities will be automatically charged to guests’ onboard SeaPass® account for stateroom and restaurant services in the following amounts, per person, per day: $15.50USD for standard accommodations; and $16.00USD for Concierge Class.

*All Included: All Included applies to inside, ocean view, veranda, Concierge Class, or AquaClass® stateroom who book with the All Included Rate (“Eligible Bookings”). All guests in an Eligible Booking will receive a Classic Drink Package, Gratuities (“Tips”) Included, and an unlimited Basic Wi-Fi Package. All guests with an Eligible Booking in The Retreat will receive a Premium Drink Package, Tips Included, OBC and an unlimited Premium Wi-Fi Package. OBC amount varies by length of sailing and will be credited to guests’ stateroom folios. OBC has no cash value, is applicable to cruise only, non-transferable, not redeemable for cash, and will expire if not used by 10:00 PM on the final night of the cruise. Guests with Wi-Fi Packages will receive instructions for Wi-Fi access in their staterooms on the first day of the cruise. All guests in the same stateroom must choose the same rate.

†The Retreat Sundeck available on Edge® Series and Revolutionised ships. Currently not available on Celebrity Solstice®, Celebrity Eclipse®, Celebrity Reflection®. Celebrity Infinity®, and Celebrity Constellation®.